Last updated [30th September, 2021]
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@gosevaonline.com. Place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:
Gokripa Products
[Attn: Returns]
[Order #]
#997, 6th cross, Kengeri Satellite town,
Next to Essar petrol bunk, Railway parallel road
Bengaluru – 560060
[Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.]
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 4 Â days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your bank statement, depending on your bank/debit card/credit card, We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
7406357419
info@gosevaonline.com
